Shipping policy

DELIVERY POLICY

Kotoyen aims to process and dispatch orders as quickly as possible.

Processing Time:
Orders are typically processed within 1–3 business days.

Delivery Estimates:

United Kingdom:
2–5 business days

Nigeria:
2–10 business days

International Orders:
Delivery times vary by destination and courier service.

Customers will receive tracking information where available.

Delivery delays caused by customs, weather conditions, courier disruptions, or other circumstances beyond our control may affect delivery timelines.

Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.

If you experience any issues with delivery, please contact our support team for assistance.